FAQs

Can I call the center to find out how my child is doing?

  • Parents can call anytime to check on their child or use the Brightwheel App to send us a message.

Can I call the center to find out how my child is doing?

  • Parents can call anytime to check on their child or use the Brightwheel App to send us a message.

When will my child nap?

  • The Toddler Rooms all nap from 12 - 3 pm. Preschool and Pre-K Rooms nap from 1-3 pm.

How do I know what my child did all day?

  • Everything your kiddo does during the day will be on their Brightwheel page! All bottles, naps and diaper changes are recorded through Brightwheel. Visit our enrollment page for more information and instructions to download the app.

What if someone else is picking up my child?

  • A hand-written note from a parent or guardian is required or a message left on the Brightwheel app. The pick-up person must be pre-approved and added to the emergency contact sheet before pick-up. Additionally, the person picking up must have a valid form of identification to show to staff (I.D.)

How often are toys cleaned?

  • Toys are cleaned multiple times a day and the room is sanitized twice a day.

What if my child is sick and needs medicine?

  • Medication must be in the original container with all instructions, along with the child's name. A parent must sign a medication log in advanced providing consent for the staff to administer medication to the child. This also includes Orajel.

What if my child becomes sick at daycare?

  • A staff member from the center will contact your family. The family has 30 minutes to make arrangements for your child to be picked up.

When is daycare closed and how do I know?

  • We will post center closures on the board outside of all the rooms, on our websites “parent resources” page, as well as in our monthly newsletters.